Privacy Policy
How we handle information shared with Ozone Immigration Services Inc.
Who we are
Ozone Immigration Services Inc. operates this website from 200–170 Steelwell Rd, Brampton, ON L6T 5T3, Canada. For privacy questions, access or correction requests, or concerns about your information, contact our privacy contact, Vikramjeet Singh Soor, at rcic@ozoneimmigration.com or +1 418 416 0416.
Information collected through this website
When you submit an enquiry, we collect the name, email address, optional phone number and country, service interest, message and consent you provide. Our hosting provider may record technical information such as IP address, browser information, request time and security logs. Please do not submit passports, financial records or other sensitive immigration documents through this form.
Why we use your information
We use enquiry information to respond to you, discuss consultation arrangements, understand your request, and protect the website from misuse. Submitting an enquiry does not sign you up for promotional email. If you later engage our professional services, further information and the terms for handling your client matter will be addressed as part of that engagement.
Consent and your choices
By submitting the form and selecting its consent box, you consent to the stated use of the details you provide. You can instead contact us by phone. You may withdraw consent for future optional uses by contacting us, subject to legal or contractual restrictions. Withdrawing information necessary to answer your enquiry may prevent us from providing that response.
Service providers and international processing
This website is hosted using Hostinger hosting. Enquiries are forwarded to our business email through the hosting mail system; you may also contact our published Gmail address. Hosting and email providers process information to provide those services. Depending on the provider and account configuration, information may be processed outside Ontario or Canada and may be subject to the laws of the location in which it is processed. We do not sell enquiry information. We may disclose information where required or permitted by law.
Retention and safeguards
Website enquiries are forwarded to our email system; this website does not create a separate application or client-document database. Information may remain in email records, provider logs and backups. We retain information for the purpose for which it was collected and for applicable legal or professional obligations, and handle deletion requests subject to those obligations. The site uses HTTPS and form security controls. No internet transmission or storage system can be guaranteed completely secure.
Cookies and external links
This website uses a necessary session cookie on the contact form for security. We have not installed advertising pixels or audience analytics. Photographs and website assets are served from our site. Opening external links, including maps or the consultant register, takes you to third-party sites with their own privacy practices. See our Cookie Policy.
Access, correction and concerns
You may ask what personal information we hold about you, request access or correction, or raise a privacy concern using the contact details above. We may need to verify your identity. We will respond in accordance with applicable law; legal exceptions may limit access or deletion. You may also contact the Office of the Privacy Commissioner of Canada.
Policy updates
We may update this policy when our website or practices change. The updated date on this page identifies the current version. Material changes to consent-based uses will be addressed as required by applicable law.